Privacy Policy

Last updated: 25 October 2026

Qiang Avancee Technologies Ltd (“Qiang Avancee,” “we,” “us,” or “our”) is committed to protecting your privacy. This Policy explains how we collect, use, disclose, and safeguard personal data when you visit www.qiangavancee.com, contact us, or use our platforms and client portals (the “Services”). We process personal data in accordance with the Data Protection and Privacy Act, 2019 of Uganda and its Regulations.

1. Who we are

Qiang Avancee Technologies Ltd is a company incorporated in Uganda, acting as the data controller for personal data described in this Policy. Our registered contact details are set out in the “Contact us” section below.

2. Personal data we collect

• Information you provide: name, email address, telephone number, organisation, and the contents of any enquiry or message you send to us.
• Account and portal data: where you use one of our platforms or client portals, the account credentials and operational data processed on behalf of the institution that engaged us.
• Technical data: IP address, browser type, device information, and pages visited, collected automatically when you use the site.

3. How we use personal data

• To respond to enquiries and provide requested information.
• To deliver, operate, maintain, and secure our Services and client portals.
• To improve our website, products, and customer experience.
• To comply with legal, regulatory, and tax obligations in Uganda.

4. Legal basis for processing

We process personal data where you have given consent, where processing is necessary to perform a contract with you or the institution you represent, where it is necessary to comply with a legal obligation, or where it is in our legitimate interests to operate and secure our business, provided those interests are not overridden by your rights.

5. Sharing and disclosure

We do not sell personal data. We may share it with trusted service providers (such as hosting and infrastructure partners) who process data on our behalf under appropriate contractual safeguards, with the institutions on whose behalf we operate portals, and with authorities where required by law.

6. Data retention

We retain personal data only for as long as necessary to fulfil the purposes described in this Policy, to satisfy legal and contractual requirements, and to resolve disputes, after which it is securely deleted or anonymised.

7. Security

We apply technical and organisational measures appropriate to the risk, including multi-tenancy isolation, encryption in transit, access controls, and web application firewalls, to protect personal data against unauthorised access, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your rights

Subject to the Data Protection and Privacy Act, 2019, you have the right to:

• access the personal data we hold about you;
• request correction of inaccurate or incomplete data;
• request deletion of your data where there is no lawful reason to retain it;
• object to, or request restriction of, certain processing; and
• withdraw consent at any time where processing is based on consent.

To exercise these rights, contact us using the details below. You also have the right to lodge a complaint with the Personal Data Protection Office (PDPO) of Uganda.

9. Cookies and analytics

Our website may use cookies and similar technologies to operate essential functions and understand how the site is used. You can control cookies through your browser settings; disabling them may affect some features.

10. International transfers

Where personal data is transferred to or stored in a jurisdiction outside Uganda, we take steps to ensure it is afforded a level of protection consistent with the Data Protection and Privacy Act, 2019.

11. Children

Our Services are directed to institutions and adults. Where we process data about learners or minors on behalf of a school or institution, we do so under that institution’s instructions and the applicable law.

12. Changes to this Policy

We may update this Policy from time to time. The “Last updated” date above reflects the latest revision, and material changes will be posted on this page.